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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kaitlyn Musch

March 15, 2024

5  out of  5 rating by Kaitlyn Musch
"Everyone at this office is always so nice and helpful! Thank you for being a reliable and trustworthy group!"
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Kim S

February 10, 2024

5  out of  5 rating by Kim S
"Super helpful folks!"
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Doug Drake

January 21, 2024

5  out of  5 rating by Doug Drake
"Welby and his staff treat everyone like family."
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Melissa Sanders

January 20, 2024

5  out of  5 rating by Melissa Sanders
"Very professional and helpful in transferring my coverage to Indiana. Always patient and helpful in every encounter."
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Sharon Trobaugh

January 9, 2024

1  out of  5 rating by Sharon Trobaugh
"I have been with State Farm with this agent for more than 15 years. After my conversation today with a gentleman in this office, I will never recommend this office to anyone. Edit to respond to owner comment - The reason I will never do business with your office again has nothing to do with times being tough. It is because the gentleman in your office was rude and condescending to me, multiple times. I had to ask him to change his tone more than once as I was only calling to help resolve my situation. The lack of civility and customer service is what cost you a long-time customer."
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Julie Semones

November 28, 2023

4  out of  5 rating by Julie Semones
"Appreciate quick reply."
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Dewy Booneda

October 25, 2023

5  out of  5 rating by Dewy Booneda
"Was very helpful"
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April Weber

September 19, 2023

5  out of  5 rating by April Weber
"We were with Welby for several years until we moved out of state. Twana is an angel I still call her at times even though I have a new agent. She now takes care of my son."
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March 5, 2023

5  out of  5 rating by Alicia
"Number one trusted in the business!!! State farm is always on your side!"
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Kari Higdon

October 11, 2022

5  out of  5 rating by Kari Higdon
"We just love this office! Seriously so kind and helpful both when we moved to the area and after my husband was in an accident that totaled his car. Can’t recommend them enough!"
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Tom Harris

October 5, 2022

5  out of  5 rating by Tom Harris
"Great operation"
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Debra Sinnett

August 17, 2022

5  out of  5 rating by Debra Sinnett
"Tawana is excellent at her job and a wonderful human being"
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Cristine Powell

June 26, 2022

5  out of  5 rating by Cristine Powell
"Great people to work with and Great insurance."
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Robert Cook

May 31, 2022

5  out of  5 rating by Robert Cook
"Great wealth of experience and understanding of insurance. Call this office for your insurance needs."
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Thea True (Theresa)

May 13, 2022

5  out of  5 rating by Thea True (Theresa)
"We've used this insurance agency for several years and have had the best service. They're always there to answer our questions and to help us find the right products for our needs."
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Michael Gray

February 18, 2022

5  out of  5 rating by Michael Gray
"People who work there are so awesome ! Can't image without their help ! Twana is super employee no question !"
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Traca Gwaltney

March 31, 2021

5  out of  5 rating by Traca Gwaltney
"We love Welby, Tawanna , and Judy. Excellent service to our family for over 20 years."
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Chere Langley

January 26, 2021

5  out of  5 rating by Chere Langley
"My family has been with them for years. Very great insurance company and the people there are very friendly and helpful."
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Mattchew B

November 18, 2020

5  out of  5 rating by Mattchew B
"Welby and his team are the very best! I've been doing business with this office for over 25 years and they are always fair! I would give 10 stars if I could!"
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Greg Slaten

September 2, 2020

5  out of  5 rating by Greg Slaten
"I've been a with Welby since 1993. Welby is always there to help and is never unavailable. Welby, thank you so much for caring and taking care of my family's needs."
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Tim Kerns

November 2, 2019

5  out of  5 rating by Tim Kerns
"We‘ve been with Welby as long as we‘ve been in Indiana, 12 years. I don’t see any reason for changing things now. The staff there are wonderful. First rate service from your first visit, to your latest, always competent, caring, and Professional. We have everything insured (Auto, Home, etc.) with Welby Edwards State Farm, and I sleep better for it. The few times that we’ve had to file a claim, Welby’s people are practically apologetic for having to bother you with their questions. First rate, and besides, take a look at how Welby Edwards presents himself. I call him Mr. GQ! I consider Welby as a personal friend, and my credit rating goes up ten points, just standing next to him! I wholeheartedly recommend this professional to anyone looking for a long term relationship, with someone who has your back!"
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Jimmy Jackson

April 24, 2019

5  out of  5 rating by Jimmy Jackson
"Been with welby for almost 30 years. Always helpful, and great and friendly to work with."
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Leo Sullivan

March 29, 2019

5  out of  5 rating by Leo Sullivan
"Great prices"
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September 27, 2018

5  out of  5 rating by Alisha
"Great staff and very personal friendly experience."